Privacy Policy

Privacy Policy

Introduction

Welcome to https://healthcare-device-buyback.authority-talk.com (hereafter referred to as “Healthcare Device Buyback,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information when you interact with our website, applications, services, and products (collectively referred to as “Services”). Our dedication to transparency is reflected in this policy, which aligns with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) of the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Comprehensive Consumer Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our Services, including:

  1. Website: Our main website at https://healthcare-device-buyback.authority-talk.com.
  2. Applications: Any mobile or desktop applications developed and maintained by us.
  3. Services: Online services offered through our platform, such as user accounts, transaction processing, and communication tools.
  4. Products: Healthcare devices and related products that we offer for sale or trade-in.

Please note that this policy does not extend to third-party platforms, applications, or services that you access through links on our website. These external services have their own privacy policies, and we encourage you to review them before using such third-party offerings.

Processing Activities

This Privacy Policy outlines our practices regarding the following interactions:

  1. Using Our Services: When you create an account, use our applications, access our websites, or engage with our services, we collect and process your personal data for the specific purposes described in this policy.
  2. Communication: If you choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS), we will use your contact information to deliver these messages.
  3. Feedback and Reviews: We value your feedback and reviews, which help us improve our Services. By providing them, you agree to the collection and processing of your personal data for this purpose.

Personal Data Collection

We collect various types of personal data to enhance your experience with our Services and to fulfill specific business requirements. These include:

  1. Account Information: This comprises user names, passwords, email addresses, and any other details required to create and manage your account.
  2. Payment Information: Details related to your payment methods, such as credit/debit card numbers, expiration dates, and security codes.
  3. Financial Information: Data linked to your financial transactions with us, including transaction amounts, currencies, and billing addresses.
  4. Purchase Information: Details about the products you buy or trade-in through our Services, such as product IDs, quantities, and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, and advertising IDs.
  6. Location Data: Information about your geographic location when you use our Services on a mobile device.
  7. Feedback and Reviews: Your feedback, ratings, and reviews help us improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts to our Services, we may collect data from these platforms (subject to their privacy policies).
  9. Product Information: Details about the healthcare devices you provide or purchase through our platform, including device specifications and condition.

We obtain this data through various means: user input forms, account registration, payment processing, device settings, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These cookies are essential for the basic functionality of our website and services. They enable features like secure log-in, account management, and payment processing.
  2. Preference Cookies: We use these cookies to remember your preferences and settings, such as language choices, display settings, and ad personalization.
  3. Analytics Cookies: Our analytics partners employ these cookies to collect information about your usage of our website, including pages visited, features used, and referral sources. This data helps us improve our Services and understand user behavior.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law:

  1. Account Data: We keep account information active until your account is closed or inactive for a specified period (as determined by our policies).
  2. Transaction Records: Financial and purchase data may be retained for accounting, tax, and regulatory purposes beyond the initial period required.
  3. Legal Obligations: In certain cases, we may be legally obligated to retain specific types of data for longer periods.
  4. Data Anonymization: Once the retention period expires or when data is no longer needed, we anonymize or delete it from our systems and records.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Encryption: We use encryption technologies to secure data during transmission and at rest.
  2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards to process sensitive data on our behalf.
  3. Access Controls: Our systems employ role-based access controls, ensuring that only authorized personnel can access personal data.
  4. Regular Audits: We conduct regular security audits and assessments to identify and mitigate potential risks.

Children’s Privacy

Our Services are not directed at children under the age of 18 (or the legal age limit in your jurisdiction). We do not knowingly collect or solicit personal information from minors, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and its processing details.
  2. Rectification: If your data is inaccurate or incomplete, you can ask for corrections or updates.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data from our systems.
  4. Restriction: You have the right to restrict the processing of your data in specific cases, such as contesting its accuracy or objecting to legitimate interests.
  5. Portability: You may be able to receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: You can object to the processing of your data for certain purposes, such as direct marketing.
  7. Non-Discrimination: You are protected against discriminatory decisions based solely on your exercise of data protection rights.

To exercise these rights or if you have any data-related queries, please contact our privacy team using the details provided in the ‘Contact Information’ section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website with a revised policy document.

Contact Information

For any questions regarding this Privacy Policy, your data protection rights, or to exercise these rights, please contact us: